THE SPA POLICY & CULTURE

  • A 24-hour cancellation notice is required to avoid full service charges
  • Please arrive 30 minutes prior to your spa appointment time
  • Please be advised that late arrivals will result in the reduction of treatment time
  • For your convenience, a 20% gratuity charge will be added to all service as is customary for spa services
  • Prices indicated are subject to change without prior notice

HEALTH CONDITIONS

When making your spa reservations, kindly advise us of any health conditions, allergies or injuries that could affect your service. Please inform your therapist of any health concerns, treatments or allergies prior to your service.

MINORS POLICY

Youth 12 years and older are welcome to experience facial rituals, salon & nail services, with a parent or guardian’s approval. Children under 12 are not permitted on the second-floor spa area, including changing rooms and relaxation area. The spa relaxation area is provided for spa guests only.

Youth age 15 and older may schedule certain massage service. Parent or legal Guardian must be present at all times during massage. Please inquire with our spa service team.

The Spa Auberge Gift Cards are available in any amount. Available online or in store and may be used for services or retail purchases. Shipping available.

GROUPS & SPECIAL EVENTS

Let us assist you with making your group spa day or event extra special. Our event team will help curate an event specific to your occasion. Please inquire with our spa service team.

SPA TAKEOVER

Rent the entire spa for an event to impress. Inquire with our event and design team to curate a one of a kind event.
  • Massage License 38815
  • *Prices are subject to change